Privacy Policy / Terms and Conditions

1. Introduction

Tama Group (“the Company,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with us. This Privacy Policy explains how we collect, use, and disclose personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By accessing our website (www.tamagroup.net) or using our coaching services, you (“the Client” or “you”) agree to the terms of this Privacy Policy.

**5-day grace period for unpaid tuition before cancellation **

**TAMA COACHING RATE IS a flat monthly or yearly rate. It doesn’t change if you miss a coaching session.**

Benefits include: 

**2 private coaching sessions a week / 8 sessions a month.

**Weekly Actors Roundtable participant invitation

**Weekly Actors Forum participant invitation

**Audition Search Assistant

**Micro-Management Assistant

FLAT RATES: 

**450.00 a month 

**5,400.00 year (-400.00 One-Time Yearly Payment)

*No refunds. TAMA recognizes talent and those who are willing to invest their time, energy and finances. We expect that the student or students recognize their own investment in their lives and take themselves seriously. This is the reason why we offer a free coaching consultation. 

2. Information We Collect

We collect the following types of personal information:

2.1 Personal Identification Information

• Name
• Email address
• Phone number
• Billing address
• Payment details (credit card number, bank account information, etc.)
• Other contact details as provided by the Client

2.2 Sensitive Information

In limited circumstances, we may collect sensitive personal information (such as health-related data) if it is relevant to the coaching process. Sensitive information will only be collected with the Client’s explicit consent.

2.3 Technical Data

When you visit our website, we automatically collect certain technical data to improve our services. This may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited on our website

This data helps us monitor website performance and enhance user experience.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Service Delivery

• To communicate with you and provide the coaching services you have requested.
• To process payments and manage your account.
• To send you updates and information about sessions, events, or workshops.
• To inform you there is a 5-day grace period for failure to pay for services on time. 

3.2 Improvement of Services

• To analyze client feedback and optimize the quality of our coaching services.
• To understand trends and preferences to provide personalized recommendations.

3.3 Legal Compliance

• To comply with any legal obligations, such as tax reporting or regulatory requirements.
• To prevent fraud or misuse of our services.

3.4 Marketing Communications

With your consent, we may use your personal information to send you promotional materials, newsletters, or updates about new services or offerings. You can opt-out of these communications at any time by contacting us or using the unsubscribe link in our emails.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

4.1 Service Providers

We may share your data with trusted third-party providers who assist us in delivering our services. These providers include payment processors, IT service providers, marketing agencies, and other professional services. All service providers are contractually obligated to handle your data in a secure and confidential manner.

4.2 Legal Obligations

We may disclose personal information if required by law or in response to valid legal requests, such as court orders or government investigations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, we may transfer your personal data to the new owners, provided they agree to comply with this Privacy Policy.

5. Your Rights

As a Client, you have certain rights concerning your personal information:

5.1 Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information within 30 days of receiving your request.

5.2 Right to Correction

You have the right to correct any inaccurate or incomplete personal information we hold about you.

5.3 Right to Deletion

You have the right to request the deletion of your personal information, subject to certain legal or contractual limitations. Please note that we may need to retain some data for accounting, legal, or tax purposes.

5.4 Right to Restriction

You have the right to restrict the processing of your data in certain circumstances, such as if you contest the accuracy of your data or object to processing.

5.5 Right to Data Portability

You may request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.

5.6 Right to Object

You have the right to object to the processing of your personal information for marketing purposes. We will stop processing your data for marketing purposes if you opt out.

6. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

• Encryption of sensitive data (such as payment information).
• Secure access controls to limit who can view your information.
• Regular security audits and updates to our systems.

However, no system is completely secure, and we cannot guarantee the absolute security of your information. Clients are responsible for maintaining the confidentiality of their login credentials and notifying us of any suspected unauthorized access to their account.

7. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected. After that, we will securely delete or anonymize your data unless we are required to retain it for legal, accounting, or regulatory purposes.

8. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal data from a child under 18, we will delete it as quickly as possible.

9. International Data Transfers

As we are a global company, your personal data may be transferred to and processed in countries other than your country of residence, including countries outside the European Economic Area (EEA). When we transfer personal data internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other legal mechanisms that provide adequate protection for your personal data.

10. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of third parties. We encourage you to read the privacy policies of those websites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and if significant changes are made, we will notify you via email. Your continued use of our services after such updates constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need further information about how we handle your data, please contact us:

Email: [Insert email address]

Phone: [Insert phone number]

Mailing Address: [Insert business address]